Everything else — statistics, integration, what beta means — is in the
full FAQ.
- What counts as an event?
- Three things: an exposure (a user was assigned to a variant), a model call the SDK measured, and a business event you sent with track(…). A single user interaction usually produces two or three. The allowance is per calendar month and resets at the start of the next one.
- What happens when I hit my plan’s event allowance?
- Your application keeps working. The SDK falls back to the in-code default prompt you passed, so nothing breaks on your request path, and nothing already stored is deleted — finalized results persist. On Pro and Business, overage is billed at $49 per extra 500k events and $99 per extra 2M respectively. On Free there is no overage: collection pauses until the month resets.
- Does retention limit how long an experiment can run?
- No. An experiment is always analyzed over its own full duration — the analysis window is never capped by tier. Retention is a separate, wider limit on how long raw events are kept: 7 days on Free, 30 on Pro, 90 on Business. If an experiment runs longer than its plan’s retention, only the retained tail of raw events can be re-analyzed, and the dashboard says so. Finalized results are snapshotted and kept regardless.
- Why does quality grading start at Pro?
- Judge evaluations are real model-inference calls with a real cost per evaluation, so they cannot be free. Free measures everything the SDK can capture without inference — latency, tokens, computed cost, and the business outcomes you send — which is enough to run a genuine experiment and read a statistically gated verdict.
- What if I do not have enough traffic yet for a result to mean anything?
- Two answers, and the first is the useful one. If you already have logged model calls and outcomes from before you adopted LLMJury, bulk-import them through POST /v1/events/import as CSV or JSON — original timestamps preserved — and you have a real baseline and the true distribution of your metrics on day one. What an import cannot do is manufacture a randomised comparison out of data that was never split, so the experiment still has to run. If you have no history either, prompt versioning, the audit trail, and rollback are all useful on the Free plan before a single result exists.
- Do I need a credit card to start?
- No. Every plan starts free with no card: all three SDKs, 50k events a month, unlimited experiments, and full prompt versioning. You add a card when you upgrade, and pricing is locked for existing subscribers during beta.